Empathy Lab Case Study
Empathy Lab, a technology marketing firm based out of Pennsylvania gained complete visibility across their entire company with NetSuite OpenAIr. From completely data integration across the enterprise, to invoicing, revenue recognition, and project management, Empathy Lab has streamlined their entire business with NetSuite OpenAir. Results include:
- Internal support questions regarding PSA system were reduced 75%
- Company’s month end close cycle was cut 50%
- Transition to OpenAir time tracking, expense reporting, and projects was completed in 2 weeks




